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  Enterprise Portal(EP)
  Business Objects

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  • Class Room\ E-Learning training
  • Faculty with 10 years of average SAP exp.
  • Project and Hands-on Training
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  • Prepare for SAP Certification
  • SAP training in all modules
  • Latest Versions of SAP Software
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SAP Solution Manager
Software Version Latest version of Solution Manager 7.0v
Course Duration 5 Days or 40 to 50 Hours Approx.
Course Type Class Room and On-Line (E-Learning) Hands-On Training
Course Overview Solution Manager Administration: SAP Solution Manager is a centralized, robust solution management toolset that facilitates technical support for distributed systems – with functionality that covers all key aspects of solution deployment, operation, and continuous improvement. It combines tools, content, and direct access to SAP to increase the reliability of solutions and lower total cost of ownership. With SAP Solution Manager, you can be sure your entire SAP solution environment is performing at its maximum potential.
Intended Audience for this course This course is designed for those who have some experience in ABAP Programming or with Java, C##, .NET or any programming knowledge or any technical personnel, DBAs, Network administrators, programmers, undergraduate and graduate students, IT staff and managers and for those who wants to become SAP Technical Consultants.
Course Topics
    1. SAP Solution Manager Overview
    2. Installation Overview
    3. Customizing SAP Solution Manager
              1. IMG structure (Basic and Optional Settings)
    4.Solution Monitoring
               1. System Monitoring
               2.Business Process Monitoring
    5.Service Desk
              1.Service Desk Reporting
              2.Message Processing
     6.Service Delivery
               1.Service Plan
               2.Issue tracking
               3.Maintenance Optimization
     7.EarlyWatch Alert Reporting
     8. Service Level Reporting
     9.Solution Reporting
                1.Service Reporting
                2.Availability Reporting
                3.System Administration Reporting
    10.Solution Manager Diagnostics
    11.Change Request Management
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